top of page

FAQ
A list of common questions about water quality and our solutions.
Frequently asked questions
An EcoWater water softener system removes the impurities in your water so your skin is rinsed without hard water minerals left behind. There is no residue on your skin to trap traces of soap, dead skin cells and other particles. And no residue left behind that dries your skin. The slippery, softness you feel is exactly how clean skin is supposed to feel.
The same way that soft water eliminates water spots that dry onto your glassware and silverware, it allows your bath soaps to lather better and rinse off completely. Soaps will lather better and you’ll be able to use half as much.
Most municipalities treat water by using chlorine to kill bacteria. Some might even soften the water, but only to meet minimum requirements. That doesn’t mean it is ideal for your family.
An EcoWater Systems water refiner softens your family’s water by removing the hardness minerals and sediments that weren’t removed by the municipality, and it also removes the chlorine taste and odor.
Your authorized EcoWater Pro can evaluate your water and recommend a water softener system or whole home filtration systems customized to treat your home’s water. The benefits include:
• Reduced scale build-up on pipes, faucets and water-using appliances, providing energy savings.
• Reduced iron stains, tastes and odors.
• Cleaner, brighter laundry.
• Lower use of soaps and detergents, saving money.
• Eliminated spots on glassware and silverware.
• Softer skin and hair.
One of the biggest misconceptions about water softeners is that the salt is what softens your water. What actually softens the water are the thousands of resin beads inside your softener that filter our hard water minerals.
Water softeners use a negatively charged ion exchange resin to collect the impurities from your water. The resin becomes charged when it mixes with a sodium or potassium solution.
The salt in the water softener isn’t what softens the water; it is what enables the resin to collect and remove the hardness from your water.
The EcoWater refiner softens your water, and also removes the chlorine taste and odor, which is often a result of water treated by cities and municipalities.
Regeneration is the term for when the resin is being cleaned and recharged in the sodium solution.
The right product for your home is determined by testing your water, considering how many people are living in your home, understanding your normal water usage, taking into account the number of bathrooms you have, understanding the water-using appliances in your home, etc. Authorized EcoWater Pros are water treatment professionals trained to understand your family’s needs and determine the right product for your home.
A study released at WQA Aquatech USA indicates “that the use of efficiently operated water softeners improves septic tank performance, while the use of very inefficiently operated water softeners may have a negative effect on solids discharge to the drain field and the level of impact will depend on the level of hardness in the water, whether the regeneration waste is discharged to the septic tank, and the amount of excess sodium present in regeneration waste.”
The Water Quality research Foundation commissioned Virginia Polytechnic Institute and State University to conduct this independent study in 2012 which resulted in an official report, “Changes in Septic Tank Effluent Due to Water Softener Use.” Two different approaches were taken to conduct this study; one in a laboratory setting and the other looked at case studies conducted in the field.
The quality of your home’s water may meet local standards, but it might not meet your own. Reverse osmosis drinking water purification systems are usually used in the kitchen, where you are most apt to get your drinking water, and where you prepare all of your food and beverages. You need the healthiest and best tasting water available.
Also, the methods used to treat municipal water – including chlorine – could be impacting the smell and taste of your mixed beverages and your cooking. A drinking water system provides bottled water quality, without the bottled water price paid at the store and at the recycling center.
Ordinary tap water can contain dissolved metals, such as iron or lead. It might contain chlorine, nitrates and mineral salts. Or it could have sulfates, mercury, asbestos or arsenic in it. A reverse osmosis water treatment system from EcoWater reduces more than 95% of dissolved solids, including many harmful contaminants.
Ask your EcoWater Pro about what you are experiencing. You could be due for a filter change. Or maybe something has changed with your water, and it will be better served by a different type of filter cartridge in your drinking water system. A conversation with your EcoWater Pro is your safest bet in finding a solution.
While most homeowners may never encounter scary-sounding contaminants like toxaphene and trichloroethylene, there are several common water problems to be on the lookout for in the home:
• Hard water
• Iron water
• Acid water
• Turbidity
• Taste and Odor
• Contaminants
For more information on these problems, visit Diagnose Your Water.
The right product for your home is determined by testing your water, considering how many people are living in your home, understanding your normal water usage, taking into account the number of bathrooms you have, understanding the water-using appliances in your home, etc. Authorized EcoWater Pro are water treatment professionals trained to understand your family’s needs and determine the right product for your home.
Need Help With Your Water?
Try our Water Survey. Answer 3 questions and be on your way to clean water.
Need Help?
bottom of page
